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Return and Refund PolicyLast updated: September 27, 2021Thank you for shopping at Monnel Store.Note that Monnel Store will only assist in the shipping products purchase but will not be directly responsible. A buyer will be required to pay for shipping separately to the vendor or any Monnel Store Logistics partner.Also Monnel store is not responsible for any loss or damage or other conditions whatsoever associated with any product purchased on Monnel Store.Customer can arrange with the vendor in order to ship a product or connect with Monnel Store partners.Therefore, customers are free to contact Vendor with contact details in the vendors Shop.Disclaimer: Monnel Store didn't give any right to any Vendor to receive payment on its behalf. Any customer who pays directly to any vendor for any reason whatsoever does so at his or her own risk.
Last updated: September 27, 2021
Thank you for shopping at Monnel Store.If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.The following terms are applicable for any products that You purchased with Us.Interpretation and DefinitionsInterpretationThe words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.DefinitionsFor the purposes of this Return and Refund Policy:Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Monnel Store, Octragon Plaza Suite 27, 2 Watch Tower Street Shomolu Onipanu.Goods refer to the items offered for sale on the Service.Orders mean a request by You to purchase Goods from Us.Service refers to the Website.Website refers to Monnel Store, accessible from https://www.monnelstore.comYou means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.Your Order Cancellation RightsYou are entitled to cancel Your Order within 14 days without giving any reason for doing so.The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:By email: firstname.lastname@example.orgBy visiting this page on our website: https://www.monnelstore.com/contactBy phone number: +2347063770435We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Cancellation / Return / Exchange Policy
Conditions for ReturnsIn order for the Goods to be eligible for a return, please make sure that:The Goods were purchased in the last 7 daysThe Goods are in the original packagingThe following Goods cannot be returned:The supply of Goods made to Your specifications or clearly personalized.The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.Returning GoodsYou are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:Octragon Plaza Suite 27, 2 Watch Tower Street Shomolu Onipanu, LagosWe cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.GiftsIf the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.Contact UsIf you have any questions about our Returns and Refunds Policy, please contact us:By email: email@example.comBy visiting this page on our website: https://www.monnelstore.com/contactBy phone number: +2347063770435